服务条款

Last updated: May 19, 2026

Effective Date: May 19, 2026

THIS AGREEMENT INCLUDES MANDATORY ARBITRATION, CLASS ACTION WAIVER, AND JURY WAIVER PROVISIONS. BY USING THE HEIRLIGHT SERVICES, YOU AGREE TO THESE PROVISIONS, WHICH APPEAR IN SECTION 17 OF THESE TERMS.

By using HeirLight's website, app, and services, you acknowledge that you have read and agree to be bound by these Terms of Service. By agreeing, you further agree to be bound by all applicable laws and regulations, including the requirement to arbitrate any disputes regarding our site and services. Please do not use our services if you do not agree with these Terms. All materials within our services are protected by applicable copyright and trademark law.

1. Definitions

• "HeirLight," "we," "us" refers to HeirLight Inc., its affiliates, agents, directors, and employees.
• "Services" means HeirLight's website, app, AI guide, self-help documents, forms, templates, and related services.
• "User," "you" refers to individuals or entities using HeirLight.
• "Member" is a User with a registered HeirLight account.

If you access or use the Services on behalf of a company, organization, or other entity, then (a) "you" and "your" also refers to that entity, (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (c) you agree to these Terms on the entity's behalf.

2. Eligibility

You must be at least 18 years of age, a resident of the United States, and legally capable of entering a contract. By using the Services, you confirm that you meet these requirements.

3. Acceptance

By using HeirLight's Services, you agree to be bound by these Terms and any additional terms or policies incorporated by reference (such as our Privacy Policy and Refund Policy). If you do not agree, do not use our Services.

4. Modifications

We may update these Terms at any time. We'll post modifications on the site and notify you of material changes. Continued use after notification indicates acceptance. If you do not accept the updated Terms, discontinue use.

5. Privacy Policy

Our Privacy Policy is incorporated into these Terms. By using our Services, you consent to the collection and use of information as outlined in that policy.

6. The Services — No Legal Advice; AI Guide Disclaimer

HeirLight is not a law firm and does not provide legal advice. All tools, templates, forms, self-help documents, and services, including our interactive AI guide, are designed and provided for self-help and general informational purposes only. No attorney-client relationship is created or intended to be created by your use of the Services. If you need legal advice, or have complex or state-specific estate planning needs, you must consult a licensed attorney.

Specific AI Guide Terms: Our AI guide utilizes automated generative artificial intelligence software to assist you. You acknowledge and agree that:

• Automated Outputs: The AI guide generates automated responses based on algorithmic patterns. It does not possess human judgment, cannot evaluate your unique personal financial or family nuances, and may occasionally generate inaccurate, incomplete, misleading, or outdated information (commonly referred to as "hallucinations").
• User Responsibility: You assume full responsibility and risk for your reliance on any outputs, text, answers, or suggestions generated by the AI guide. You are strictly required to review, verify, and confirm the accuracy and legal sufficiency of all finalized estate planning documents before executing them.
• No State-Specific Statutory Guarantees: Estate and probate laws vary by state jurisdiction and change frequently. The AI guide cannot guarantee compliance with the precise statutory requirements of your specific jurisdiction.

7. User Content & Accounts

You are responsible for the information you provide and for safeguarding your account credentials. You retain ownership of any estate planning content or data you upload. Do not upload content that is unlawful, harmful, or violates the rights of others.

8. Use Restrictions

You may not:

• Scrape, hack, reverse-engineer, or misuse the Services.
• Upload malware or impersonate others.
• Interfere with system integrity.

Violation may lead to immediate suspension or termination.

9. Intellectual Property

All materials and content within the Services are owned by HeirLight or its licensors. Use is limited to what is expressly permitted in these Terms.

10. DMCA Policy

We respect copyright. Claims of infringement should be sent to privacy@heirlight.com in compliance with 17 U.S.C. §512(c).

11. Payments & Refunds

HeirLight offers the following plans:

• HeirLight Pro: $149 USD per year. Includes will creation, document export, and full access to the platform.
• HeirLight Access: $19 USD per year (optional). Includes secure document storage and the ability to update your plan and re-export documents at any time.

Payments are processed securely through Apple In-App Purchase, Google Play In-App Purchase, or Stripe depending on your platform. Neither plan auto-renews without your explicit action.

Satisfaction Guarantee

If you don't feel like something important finally got done, we'll make it right. Email support@heirlight.com within 30 days of purchase with the email address you used to sign up. We'll process your refund to the original payment method — no forms, no back-and-forth.

A few details:

• This applies to your first HeirLight Pro purchase, one per person.
• It does not cover third-party costs such as notary or state filing fees.
• The $19 HeirLight Access plan is non-refundable once the storage and update service has been activated.
• We reserve the right to decline refunds in cases of suspected abuse.
• For purchases made through the Apple App Store or Google Play Store, refunds are subject to the respective platform's refund policies and must be requested directly through Apple or Google. HeirLight has no ability to process refunds for transactions completed through those platforms.

12. Disclaimers; No Warranties

Our Services are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties including merchantability, fitness for a particular purpose, and accuracy. Without limiting the foregoing, HeirLight makes no warranties regarding the accuracy, reliability, timeliness, or safety of any text or information generated by its AI guide, and you use such tools entirely at your own risk.

13. Limitation of Liability

To the fullest extent allowed by law, HeirLight is not liable for indirect, incidental, or consequential damages. Liability is capped at the amount you paid us in the past 12 months.

14. Indemnification

You agree to defend, indemnify, and hold HeirLight harmless from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

15. Termination

You may terminate your account at any time. We may suspend or terminate your access immediately for violations or legal reasons. Certain provisions (e.g., IP, indemnity, disclaimers) will survive termination.

16. Governing Law; Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, excluding its conflict-of-law principles. To the extent that any dispute, claim, or controversy is permitted to be brought in a court of law under these Terms (including any claims brought by users who have timely and validly opted out of arbitration, small claims court matters, or actions to enforce or vacate an arbitration award), you and HeirLight agree that the exclusive jurisdiction and venue for such actions shall be the state and federal courts located in California, and you hereby waive any objection to personal jurisdiction or inconvenient forum.

17. Dispute Resolution & Binding Arbitration

You agree to first try to resolve any dispute informally by emailing privacy@heirlight.com. If unresolved after 30 days, disputes will be resolved through binding arbitration under AAA's Consumer Arbitration Rules. Arbitration is individual only and will take place in California or virtually.

Arbitration Opt-Out Procedure: You may opt out of this agreement to arbitrate within 30 days of first accepting these Terms by sending an explicit email to privacy@heirlight.com. To be valid, your opt-out email must include:

• (a) your full legal name
• (b) the specific email address associated with your HeirLight account
• (c) an unequivocal statement that you reject the arbitration provision of these Terms

If you do not opt out within 30 days, your right to sue in court is waived except as provided in Section 16.

18. Tax Disclosure

HeirLight does not provide tax advice. Consult a professional for your specific needs.

19. Third-Party Services

HeirLight integrates with third-party tools and services. Each has its own terms. We are not responsible for their performance or reliability.

20. Assignment

You may not assign your rights or obligations. We may assign freely.

21. Severability; Waiver

If a part of these Terms is unenforceable, the rest remain in effect. Failure to enforce any part is not a waiver.

22. Entire Agreement

These Terms, along with our Privacy Policy and any applicable supplemental terms, form the entire agreement between you and HeirLight.