Terms of Service

Last updated: July 1, 2025 Effective Date: July 1, 2025

THIS AGREEMENT INCLUDES MANDATORY ARBITRATION, CLASS ACTION WAIVER, AND JURY WAIVER PROVISIONS. BY USING THE HEIRLIGHT SERVICES, YOU AGREE TO THESE PROVISIONS, WHICH APPEAR IN SECTION 17 OF THESE TERMS.

By using HeirLight’s website, products, and services, you acknowledge that you have read and agree to be bound to these Terms of Service. By agreeing to these Terms of Service, you further agree to be bound by all applicable laws and regulations, including the requirement to arbitrate any disputes you have regarding our site and services. Please do not use this website if you do not agree with the Terms of Service. The materials contained in this website are protected by applicable copyright and trademark law.

1. Definitions

• "HeirLight," "we," "us" refers to HeirLight Inc., its affiliates, agents, directors, and employees.
• "Services" means HeirLight’s website, app, AI chatbot, self-help documents, forms, templates, and related services.
• "User," "you," refers to individuals or entities using HeirLight.
• "Member" is a User with a registered HeirLight account.

If you access or use the Services on behalf of a company, organization, or other entity, then (a) “you” and “your” also refers to that entity, (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to these Terms of Service, and (c) you agree to these Terms of Service on the entity’s behalf.

2. Eligibility

You must be at least 18 years of age and legally capable of entering a contract. By using the Services, you confirm that you meet these requirements.

3. Acceptance

By using HeirLight’s Services, you agree to be bound by these Terms and any additional terms or policies incorporated by reference (such as our Privacy Policy and Refund Policy). If you do not agree, do not use our Services.

4. Modifications

We may update these Terms at any time. We’ll post modifications on the site and notify you of material changes. Continued use after notification indicates acceptance. If you do not accept the updated Terms, discontinue use.

5. Privacy Policy

Our Privacy Policy is incorporated into these Terms. By using our Services, you consent to the collection and use of information as outlined in that policy.

6. The Services—No Legal Advice

HeirLight is not a law firm and does not provide legal advice. All tools and services, including our AI Agent and chatbot, are designed for self-help purposes. No attorney-client relationship is created. If you need legal advice, consult a licensed attorney.

7. User Content & Accounts

You are responsible for the information you provide and for safeguarding your account credentials. You retain ownership of any estate planning content or data you upload. Do not upload content that is unlawful, harmful, or violates the rights of others.

8. Use Restrictions

You may not:

• Scrape, hack, reverse-engineer, or misuse the Services;
• Upload malware or impersonate others;
• Interfere with system integrity.

Violation may lead to immediate suspension or termination.

9. Intellectual Property

All materials and content within the Services are owned by HeirLight or its licensors. Use is limited to what is expressly permitted in these Terms.

10. DMCA Policy

We respect copyright. Claims of infringement should be sent to privacy@heirlight.com in compliance with 17 U.S.C. §512(c).

11. Payments & Refunds

• Annual Plan ($160/year): 30-day money-back guarantee unless a Will has been exported or a lawyer contacted.
• Monthly Plan ($20/month): Cancel anytime; no refunds for prior months.
• All plans renew automatically unless canceled in advance.

12. Disclaimers; No Warranties

Our Services are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties including merchantability, fitness for a particular purpose, and accuracy. Use at your own risk.

13. Limitation of Liability

To the fullest extent allowed by law, HeirLight is not liable for indirect, incidental, or consequential damages. Liability is capped at the amount you paid us in the past 12 months.

14. Indemnification

You agree to defend, indemnify, and hold HeirLight harmless from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

15. Termination

You may terminate your account at any time. We may suspend or terminate your access immediately for violations or legal reasons. Certain provisions (e.g., IP, indemnity, disclaimers) will survive termination.

16. Governing Law; Jurisdiction

These Terms are governed by California law, excluding its conflict-of-law principles. All claims must be brought in the courts of California.

17. Dispute Resolution & Arbitration

You agree to first try to resolve any dispute informally by emailing privacy@heirlight.com. If unresolved after 30 days, disputes will be resolved through binding arbitration under AAA’s Consumer Arbitration Rules. Arbitration is individual only. It will take place in California or virtually. You may opt out of arbitration within 30 days of accepting these Terms by emailing privacy@heirlight.com.

18. Tax Disclosure

HeirLight does not provide tax advice. Consult a professional for your specific needs.

19. Third-Party Services

HeirLight integrates with third-party tools and services. Each has its own terms. We’re not responsible for their performance or reliability.

20. Assignment

You may not assign your rights or obligations. We may assign freely.

21. Severability; Waiver

If a part of these Terms is unenforceable, the rest remain in effect. Failure to enforce any part is not a waiver.

22. Entire Agreement

These Terms, along with our Privacy Policy and any applicable supplemental terms, form the entire agreement between you and HeirLight.